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Applicable to V4.2.1
ONLY
Some Windows default configurations
may cause your claims to print the Date of Service
and Date of Birth incorrectly. The dates will
look fine on the screen but print incompletely.
There is a very simple solution to this problem.
Changing one Windows default setting will resolve
it. Here is how to do it in Windows XP. (Other
operating systems may follow a different path
but you will end up at the same place and do the
same thing.)
We need to navigate to your Windows Control
Panel Generally you can get there by clicking
on the Start button, then Settings,
then Control Panel.
Once you are there look for this icon. The wording
under the icon will say something similar to "Regional
and Date Settings" but it varies.
Double click this icon to open the Regional Settings
Window. What you see may not be exactly like the
below but will be similar and will lead you to
the right place.
What we need to do is change the Date Format
so if you see this window click on the Customize
Button.
The next window you see will offer 4 different
tabs. Click on the Date tab.
And the final window will be as you see below.
The Short Date Format will be set to M/d/yyyy.
Click on the small down arrow and select MM/dd/yyyy
instead. Then click Apply and then OK. Your
dates will now print correctly.
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