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Purchasing FAQ's  
Answers to a few common purchasing questions:
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You use PayPal for payments. Do I need a PayPal account?
No, you can pay using your credit card or even a check. PayPal is just the processor. Look for this box:



What happens after I Buy Now with a credit card?
When you submit your purchase form you'll receive an email message from PayPal:

  • a 'Receipt for your payment' email from service@paypal.com


This is a confirmation that PayPal.com  has received your details, and has processed the sale.

If the sale is successful you will receive one more email:

  • a 'SpeedySoft USA Download Information' email from sales@speedysoftusa.com


This email will contain the download link for your software and the unlock code (Serial Number) if applicable.

If you have any questions about the process or want to assess the status of your transaction please contact Support with as much information as possible.

Do I get a CD with my purchase?
No, all SpeedySoft USA products are available by download only.

How do I unlock my software?
When you install the software it will ask you to register. You have 10 days from installation to register. Use the Serial Number included in the 'SpeedySoft USA Download Information' email to register.

What is a Single User License?
A Single User License entitles you to run your SpeedySoft USA product on one device only. If you need to use it one more than one computer then either choose the Flash Claims or call us for quantity discounts.

I have two people billing in my office, can I use one license for both users?
No. You need two licenses.

But it is only one office and one doctor. Why should we have to pay for two licenses?
Will Office Depot give you two computers for the price of one because it is for only one doctor?
How about the second desk free? Will one of the billers work free? Not likely. Our software is a tool like any other tool you use in your office. If you want two telephones you have to pay for two telephones.

Do you offer different license options to accommodate multi-site installations?
Yes, contact sales for more information and volume discounts.

What is your refund policy?
Refunds will be given at the discretion of the Company Management. Please contact Support with as much detail as possible to enable us to fully evaluate your claim.

 

Copyright 2008 SpeedySoft USA, ALL RIGHTS RESERVED 1351 Tyringham Road Eustis, Florida 32726
Voice 1 (888) 217-2303 Fax 1 (866) 429-1577
email customerservice @ speedysoftusa.com