The Speedy support team is the backbone of all that we are at SpeedySoft. In fact, we regularly receive testimonials from doctors and administrators all of over the country lauding our customer service team.
We are aware that there are many other software providers that provide little or no service after the sale. From the first day we opened our doors we determined that we were going to provide the best service imaginable on every single product that we offer, before, after and during the sale. Almost a decade later, our service commitment has not changed and we are very proud of our stellar service reputation.
- FIRST - look in the Quick Start Guide and the Manual included in your software program.
- SECOND - look in the Knowledge Base below. It is an excellent resource.
- THIRD - If you need more in depth help or personal assistance call us or start a support ticket below.
What happens after I purchase?
Posted by Dan Perrine (Import) on 09 November 2010 03:34 PM
Immediately after the conclusion of the transaction you will be taken to a "Thank You" page. This page will contain details of the transaction AND, if applicable, a Download Link for your software product and an Unlock Code (Serial Number) that you will need to register the software.|
In addition, you will receive two emails. One will be an email receipt from the credit card processor Authorize.net with details of your transaction. The other will be from SpeedySoft and will contain the same information as the Thank You page including your Unlock Code.
Be sure to "whitelist" emails from the domain name of SpeedySoftUSA.com in your email program to ensure you receive these important emails.
If you have any questions about the process or want to assess the status of your transaction please contact Support with as much information as possible.