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I created a Backup but now I can't open it!
Posted by Dan Perrine (Import), Last modified by Dan Perrine on 05 April 2012 11:13 AM
The backup file is an encrypted copy of your database with all it's settings and entries. It is encrypted because it has information about your patients that is sensitive and protected under HIPAA.

The backup file is not meant to be opened and read. It is there for use after a catastrophic failure of your computer. You can rebuild all of your Speedy Claim records in minutes if you have this file. But, if you store it on the same computer as the Speedy Claims and you have a catastrophic failure it will do you no good. It will be lost also. Store your backup files elsewhere. Flash drive, external hard drive, or use a service like Carbonite for remote backup.

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