CMS 1500 software / HCFA 1500 software

Have You Met Our Industry Leading Support Team?

The Speedy support team is the backbone of all that we are at SpeedySoft. In fact, we regularly receive testimonials from doctors and administrators all of over the country lauding our customer service team.

We are aware that there are many other software providers that provide little or no service after the sale. From the first day we opened our doors we determined that we were going to provide the best service imaginable on every single product that we offer, before, after and during the sale. Almost a decade later, our service commitment has not changed and we are very proud of our stellar service reputation.

  • FIRST - look in the Quick Start Guide and the Manual included in your software program.

  • SECOND - look in the Knowledge Base below. It is an excellent resource.

  • THIRD - If you need more in depth help or personal assistance call us or start a support ticket below.

Knowledgebase
My program says "the application failed to start" and wants me to reinstall it.
Posted by Dan Perrine on 05 April 2012 11:12 AM

Whenever I open my program, I get an error message that "the application has failed to start because wuw4.dll was not found" and that "reinstalling the application may fix the problem".

Do NOT try to reinstall the Speedy Claims! This message is referring to the Automatic Updater which may not always install correctly due to security settings on your computer.

This is a very easy fix.

  1. Open "My Computer" or "Computer", find your "C" drive and double click it.
  2. Scroll down to find "Program Files (x86)" if you have it. If not then find "Program Files". Double click which ever one you have.
  3. Scroll down to find "Speedy Claims V6" and double click it.
  4. Look for the file named "wuwinstaller". It should be near the bottom of the list. Double click it.
  5. This will install the Automatic Updater for you and you will not see the message again and you will start getting the updater messages.

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