The Speedy support team is the backbone of all that we are at SpeedySoft. In fact, we regularly receive testimonials from doctors and administrators all of over the country lauding our customer service team.
We are aware that there are many other software providers that provide little or no service after the sale. From the first day we opened our doors we determined that we were going to provide the best service imaginable on every single product that we offer, before, after and during the sale. Almost a decade later, our service commitment has not changed and we are very proud of our stellar service reputation.
- FIRST - look in the Quick Start Guide and the Manual included in your software program.
- SECOND - look in the Knowledge Base below. It is an excellent resource.
- THIRD - If you need more in depth help or personal assistance call us or start a support ticket below.
Field 1 a - Insured's ID Number
Posted by Dan Perrine, Last modified by Dan Perrine on 28 March 2018 06:53 AM
Field 1a is the Insured's ID Number. This information identifies the insured to the payer.
INSTRUCTIONS: Enter the insured’s ID number as shown on insured’s ID card for the payer to which the claim is being submitted. If the patient has a unique Member Identification Number assigned by the payer, then enter that number in this field.
FOR TRICARE: Enter the DoD Benefits Number (DBN 11-digit number) from the back of the ID card.
FOR WORKERS COMPENSATION CLAIMS: Enter the appropriate identifier of the employee.
FOR OTHER PROPERTY AND CASUALTY CLAIMS: Enter the appropriate identifier of the insured person or entity.
MEDICARE - Enter the patient's Medicare Health Insurance Claim Number (HICN) whether Medicare is the primary or secondary payer. This is a required field.
If you need to reinstall the software use these links to download the reinstallation program.