Support

Have you meet our industry leading support team?

The Speedy support team is the backbone of all that we are at SpeedySoft. In fact, we regularly receive testimonials from doctors and administrators all of over the country lauding our customer service team.

We are aware that there are many other software providers that provide little or no service after the sale. From the first day we opened our doors we determined that we were going to provide the best service imaginable on every single product that we offer, before, after and during the sale. Almost a decade later, our service commitment has not changed and we are very proud of our stellar service reputation.

First
Look in the Quick Start Guide and the Manual included in your software program.
Second
Look in the Knowledge Base below. It is an excellent resource.
Third
If you need more in depth help or personal assistance call us or start a support ticket below.
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Knowledgebase: Problem Registering?
Recovering Speedy Claims after a PC Crash
Posted by Matt Lester, Last modified by Dan Perrine on 28 February 2020 10:50 AM

Instructions for recovering Speedy Claims after a PC crash.

On the new system you will have to download the software again. Select the appropriate file from the bottom of this page and follow through with the installation.

If you had the software registered already on a separate PC or on the same PC that has crashed, you will need to have your license number reset so it can be used again. If you do not know your license number we can look it up for you with general information such as name and zip code. For help getting your license number information you can call us toll free at 888-217-2303 xt 3 or email customerservice@speedysoftusa.com. You will be able to reset the license number during the registration process on the new computer.

Once the software is installed and registered you should be ready to continue doing claims. If you have a backup from your previous Speedy Claims, you can go to "FILE" at the top of the program and select "DATA RESTORE" Browse to find your latest backup and select it for the restore.

NOTE: If your previous installation of Speedy Claims was version 3, 4 or 5 you will have to upgrade to version 6 before the serial number will go through. Information on this can be found at http://www.speedysoftusa.com/cms1500.html.
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