The Speedy support team is the backbone of all that we are at SpeedySoft. In fact, we regularly receive testimonials from doctors and administrators all of over the country lauding our customer service team.
We are aware that there are many other software providers that provide little or no service after the sale. From the first day we opened our doors we determined that we were going to provide the best service imaginable on every single product that we offer, before, after and during the sale. Almost a decade later, our service commitment has not changed and we are very proud of our stellar service reputation.
- FIRST - look in the Quick Start Guide and the Manual included in your software program.
- SECOND - look in the Knowledge Base below. It is an excellent resource.
- THIRD - If you need more in depth help or personal assistance call us or start a support ticket below.
Recovering Speedy Claims after a PC Crash
Posted by Matt Lester on 21 April 2010 11:16 AM
Instructions for recovering Speedy Claims after a PC crash.|
On the new system you will have to download the software again off our website. http://www.speedysoftusa.com/downloads.html. On this page simply select the "Download " tab and follow through with the install.
If you had the software registered already on a separate PC or on the same PC that has crashed, you will need to have your serial number reset so it can be used again. If you do not know your serial number we can look it up for you with general information such as name and zip code. For help getting your serial number information and reset you can call us toll free at 888-217-2303 xt 3 or email firstname.lastname@example.org.
Once the software is installed and registered you should be ready to continue doing claims. If you have a backup from your previous Speedy Claims, you can go to "FILE" at the top of the program and select "DATA RESTORE" Browse to find your latest backup and select it for the restore.
NOTE: If your previous installation of Speedy Claims was version 3, 4 or 5 you will have to upgrade to version 6 before the serial number will go through. Information on this can be found at http://www.speedysoftusa.com/upgrades.html.