The Speedy support team is the backbone of all that we are at SpeedySoft. In fact, we regularly receive testimonials from doctors and administrators all of over the country lauding our customer service team.
We are aware that there are many other software providers that provide little or no service after the sale. From the first day we opened our doors we determined that we were going to provide the best service imaginable on every single product that we offer, before, after and during the sale. Almost a decade later, our service commitment has not changed and we are very proud of our stellar service reputation.
- FIRST - look in the Quick Start Guide and the Manual included in your software program.
- SECOND - look in the Knowledge Base below. It is an excellent resource.
- THIRD - If you need more in depth help or personal assistance call us or start a support ticket below.
I am getting a Closed Dataset Error
Posted by Dan Perrine (Import), Last modified by Dan Perrine on 05 April 2012 11:26 AM
Problem - User gets an error message stating they "cannot perform this operation on a closed dataset".|
Reason - This is most commonly caused by having more than one copy of the Speedy Claims open at the same time. This can occur when Speedy Claims is improperly closed.
Solution - Close all open software programs and restart the PC. This will ensure that all open copies have been closed properly.
If you need to reinstall the software use these links to download the reinstallation program.