CMS 1500 software / HCFA 1500 software

Have You Met Our Industry Leading Support Team?

The Speedy support team is the backbone of all that we are at SpeedySoft. In fact, we regularly receive testimonials from doctors and administrators all of over the country lauding our customer service team.

We are aware that there are many other software providers that provide little or no service after the sale. From the first day we opened our doors we determined that we were going to provide the best service imaginable on every single product that we offer, before, after and during the sale. Almost a decade later, our service commitment has not changed and we are very proud of our stellar service reputation.

  • FIRST - look in the Quick Start Guide and the Manual included in your software program.

  • SECOND - look in the Knowledge Base below. It is an excellent resource.

  • THIRD - If you need more in depth help or personal assistance call us or start a support ticket below.

Knowledgebase : Support

Certain models of Brother printers will not print claims from Speedy Claims. Typically what happens is that when you click on Print the printer runs a sheet of paper through but does not print anything on the paper. 1. The most likely cause is...
You sure can! And it is easy! Download the Installer File from Flash Installer [https://www.speedysoftusa.com/downloads/FlashSetup.exe] Insert your flash drive into your computer and run the installer. That is all there is too it. And now you have...
Some Windows default configurations may cause your claims to print the Date of Service and Date of Birth incorrectly. The dates will look fine on the scr...
If the Updater has access through your firewall and you are connected to the Internet you will see a pop up soon after you either open the software or you click on "Check for Update". It will either tell you that you are using the latest version or it wil...
If you have self pay patients and you want to create a patient statement and track their payments here is how. In Speedy Claims create an Insurance entry named "Self-Pay". When you create the claim apply it to the claim. It will now show up in Ledger and...
* Install the application on all of the machines except the server * Copy the formsdb.abs to the network location * For each machine open Speedy Claims and go to the Settings Screen * Select the Remote option for the Database Location and naviga...
* Install the application on all of the machines * Copy the formsdb.abs and formsmp.abs to your network location * On each machine open the Professional Claims and go to the Settings screen * Select the Remote option for the Database Location an...
Problem - User gets an error message stating they "cannot perform this operation on a closed dataset". Reason - This is most commonly caused by having more than one copy of the Speedy Claims open at the same time. This can occur when Speedy Claims is imp...
The backup file is an encrypted copy of your database with all it's settings and entries. It is encrypted because it has information about your patients that is sensitive and protected under HIPAA. The backup file is not meant to be opened and read. It i...
For better or worse, ICD 10 is finally here. Here are a couple of things you must do in Speedy Claims to make sure you filling the form correctly. 1. If you don't have Version 6.8 of Speedy Claims then you must upgrade your program. Prior version will...
Whenever I open my program, I get an error message that "the application has failed to start because wuw4.dll was not found" and that "reinstalling the application may fix the problem". Do NOT try to reinstall the Speedy Claims! This message is referrin...
July 10, 2008: SpeedySoft USA releases new Speedy Claims with integral password protection feature. The password protection feature is NOT enabled by default but requires the user to activate the feature. Activate by first clicking on the Setup butt...